Privacy Policy

This privacy policy outlines the ways 12BET.com manages your personal information, which is collected whenever you browse our site or reach out to us for support, inquiries, or specific services.

By 'personally identifiable information,' we mean any data that can pinpoint who you are, including your full name, home address, phone number, email, ID numbers, official identity documents, and banking details.

These guidelines also apply to any personal data that our partners or affiliates may share with us regarding you.

Please note that this policy does not cover the data practices of third-party companies we don't control, nor does it apply to people who aren't our employees or under our direct supervision.

By continuing to use this website, you are agreeing to the Terms of Use and the privacy standards detailed in this document.

Data Collection and Utilization

We might collect your personal data if you fill out a form on our platform or send us an email or letter to ask for help, request a service, or get more information.

Beyond direct communication, we may also acquire your personal details through your use of our various services or via our trusted business partners.

Simply browsing our website does not trigger the collection of your personal data; we only gather such information if you log into an account, contact us, or submit a form.

The personal information we collect is used exclusively to respond to your inquiries or to provide the specific products and services you've asked for.

Sharing and Revealing Information

We have a strict policy against selling or renting your personal information to any third parties.

Your personal data will only be shared with other people or organizations under the following specific conditions:

  • You have given us your clear and explicit consent to share the data;
  • It is absolutely necessary to share the information in order to provide the service or product you requested;
  • We need to pass information to third-party vendors who help us fulfill your requests. Unless told otherwise, these partners are strictly forbidden from using your data for anything other than helping us serve you;
  • We are legally required to do so, such as in response to a court order, a subpoena, or other government mandates;
  • We find that your behavior on our site breaches our terms of service or violates our specific usage rules.

To ensure we can handle your requests efficiently, your personal data may be stored or transferred to servers and facilities in different countries. By using our services, you agree that your information may be processed internally by our team across these various jurisdictions.

Contacting Us

If you have questions about the data we hold, or if you would like to update or delete your personal information, please email us at [email protected] or reach out via the details found in the 'Contact Us' section of our site.[email protected] or contact us at the address provided in the “Contact Us” section of this website.